Anglian Water is helping customers to Keep Pipes Cosy during the colder weather.

Even though the odds are stacked against a White Christmas this year, Anglian Water is encouraging homeowners to be prepared and wrap up their homes, as well as themselves, to stay safe and dry this winter.

While it’s no Beast from the East, the temperature is set to drop this weekend which is why Anglian Water’s ‘Keep Your Pipes Cosy’ campaign is here to help home owners by sharing tips and advice so they can look after their pipes and water tanks to ensure they stay cosy and dry when temperatures fall.

Regan Harris, from Anglian Water, said: “While it might be easier for people to ignore a slight drop in temperature, our advice to our customers is to take action now, in case we see a big freeze in the New Year. That way, you can relax and keep warm, while winter does its worst.

“A real cold spell can quickly turn your cosy winter home into a nightmare. Cold temperatures can cause water inside pipes to freeze – leading to bursts, floods and the misery of being without water for drinking, cooking and washing, as well as the potential to cause thousands of pounds of damage.

“This is why we’re helping to advise customers about how they can prepare their homes now by ensuring pipes are lagged, dripping taps are fixed and making sure they have a plumber’s number to hand if the worst comes to the worst.”

Anglian Water has put together a list of top tips to help homeowners and businesses to wrap up their homes:

  • Wrap up pipes and water tanks with lagging – DIY stores have everything you need
  • Fix dripping taps – even a small trickle can result in a frozen pipe
  • Find your home’s stop tap and make sure you can turn it off – most are under the kitchen sink
  • Leave the heating on low if you go away
  • Check your central heating boiler has been serviced
  • Keep the name of a plumber handy – type in your postcode at to find your nearest accredited plumbing business.

Regan continues: “If the worst happens and you do have a burst pipe, turn off the water at the stop tap, allow the thawed water to escape through your tap as normal and call a plumber who is qualified to work with the drinking water in your home.

“Don’t forget to keep an eye on family, friends and vulnerable neighbours too and if you’re out and about and spot a leaking pipe then please report it to our Leakline on 0800 771 881 or visit the In Your Area page on our website.”

Households looking for a trusted plumber to help them this winter are advised to use the online directory WaterSafe, which is backed by all water companies in the UK. To find a qualified plumber, log on to or call 0333 207 9030.

Find out more hints and tips for keeping your pipes cosy at


 For more information contact:
Anglian Water Press Office on 0871 677 0123

Join our campaign for the future. It’s called Love Every Drop.
You can take part at a tap near you.

Notes to editors:

WaterSafe: WaterSafe is a central register supported by all UK water companies and the seven Approved Contractors’ Schemes in England, Wales, Scotland and Northern Ireland. All recognised plumbers have specific training in Water Fittings Regulations and Byelaws, which helps prevent the risk of contamination of drinking water. Using an approved plumbing business provides peace of mind to those seeking plumbing work. For further information please visit or call 0333 207 9030.

Posted by Anglian Water